Securus Technologies: Changing Incarceration Life for the Better, both For Inmates and Officials

Securus Technologies Inc. is the technology company that is changing the incarceration sector in America. After it was founded in the 80s, the company started operations in Dallas, Texas. It later spread to other regions in North America, including Allen and Carrollton, both in Texas- and later to Atlanta, Georgia. Going by the company’s records, it has an employees’ population of not less than a thousand people, who works towards satisfying the technological needs of the large correctional market in the region. Under the leadership of CEO Richard A. (Rick) Smith, the company has managed to establish business contacts with Canadian correctional facilities, taking its total number of facilities to 2,600. The company also makes huge investments in improving its products and services, with an estimated total of $600 million pumped into the said purposes over the last three years.

 

Acquisitions

 

Information found on Crunchbase shows that Securus Technologies has made nine acquisitions between 2012 and 2015. In May of 2012, the company acquired Primonics, a New York-based video visitation services company. Two months later, it acquired DirectHit Systems, a Florida-based tech firm that develops investigative and data analysis tech products. Two more companies, Archonix Systems and Satellite Tracking of People, were established in 2013. In 2014, Securus acquired a couple of other companies. The companies include Telerus and JLG Technologies. Cellblox, Jpay, and Guarded Exchange, which were all acquired in 2015. All these acquisitions have put Securus at the leadership of the industry.

 

Customer Review

 

In October last year, Securus made public some of the reviews it gets from clients. In the reviews, the customers commented on how the company’s products had improved their lives for the better. Most of these messages, which were sent via email, text messages, and letters came from security and investigative officials within the correctional sector. The LBS software and the Investigator Pro were the two most talked about products.