One of the often overlooked benefits of video visitation technology is the way in which it makes the daily duties of corrections officers easier. In-person visitations have often been the Achilles heel of prison security, with unlimited opportunities for introducing contraband into the facility as well as the possibility of unrest and violence in an area where inmates are able to openly congregate without being restrained.


But the advent of video visitation technology has changed the frequency and the nature of the problems associated with in-person visitations. Because of the popularity of the video visitation products, created by such companies as Securus Technologies, one of the leading inmate communications firms in the United States today, the number of in-person visits that correction officers have to deal with have dramatically reduced in number. This is true both in prisons and in the nation’s jails, the latter of which have often completely done away with in-person visitations, in lieu of video visitation technology.


Aside from allowing inmates almost constant contact with their family members, video visitation is also making prisons far safer due to the fact that the risk factors associated with visitations are not able to pose the same threats to the institution’s safety as they once did. For example, moving inmates throughout different areas of the prison, where they were not usually present, is often one of the most dangerous tasks that corrections officers will have to undertake. This is because many parts of the prisons may be controlled by different gangs. Introducing a rival gang member into an area of the prison where they are not normally present can cause spontaneous violence, sometimes severe. Unfortunately, throughout the history of the U.S. prison system, many corrections officers have been killed or severely wounded transporting prisoners throughout areas of the facility where they were not normally accustomed to being.